ADJUSTING TO A CHANGING ENVIRONMENT

Message to our patients and their families:

  

Thank you for trusting Lakeside Pediatric and Adolescent Medicine to care for your children during this uncertain time. We are committed to providing the same excellent medical care as always but wanted to share with you some of the ways we are trying to mitigate risks during a time of increased vigilance. 


We are working on a different workflow within the office that will be implemented starting this week, where we will do our best to keep sick and well patients separated during their time at our office.  We will still ask that patients that are ill wear a mask upon arrival. We will continue to clean surfaces, exam rooms, door handles, tablets, etc as we always have, but with increased frequency. The exam room books will be removed until this situation is over, so we ask that you please bring a couple toys or books for your child to enjoy during your time in the exam room. The lollipops and stickers will be handed to the patients after their appointment, rather than maintaining a sticker/lollipop station that could be higher risk for transmission of germs. 


As far as appointments, we still encourage you to keep your various appointment types (wellness visits, med checks, procedures, and sick visits) with an emphasis from your providers on the wellness visits that include vaccinations. If you are scheduling sick visits, our nursing staff will continue to work on triaging by phone to determine the need to be seen vs staying at home. Due to the COVID19, we are not currently obtaining naso-pharyngeal swabs (used to test for Flu and RSV) in the office, but instead referring to Kootenai Health’s testing tent. We are still able to obtain rapid Strep screens within the office (though that could change based on public health recommendations guided by Panhandle Health). 


***IMPORTANT - Please work to limit the number of people you bring to your appointment time. We ask that non-essential family members either stay in your car or stay at home.  


We feel that it is important to maintain a good vaccine schedule to minimize risk around vaccine-preventable illnesses. Those visits that typically include regularly scheduled vaccines are noted below:

Seasonal Flu vaccine – still being encouraged for the 2019/2020 season

  • 2 months
  • 4 months
  • 6 months
  • 12 months
  • 15 months
  • 18 months
  • 4 years
  • 11 years
  • 16 years

If you feel that your child is well, and they are not due for vaccines, and you would like to reschedule your appointment for several weeks out, please feel free to call the office and have the appointment rescheduled. 

Thank you again for your trust in us as providers. Please let us know what other questions you may have.

Sincerely,

Lakeside Pediatric Team

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